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Our expectations

Your obligations as a University of South Australia Education Agent are outlined in your Student Referral and Recruitment Agreement which include but are not limited to:

  • Actively promoting the University and recruiting students in an accurate, ethical and professional manner
  • Attending to enquiries from prospective students by providing information about the programs available at the University and the relevant admission criteria
  • Assisting students in applying for admission to programs through the agent portal in Studylink
  • Ensuring all relevant staff members are suitably qualified and experienced and aware of their obligations
  • Complying with relevant University policies and procedures, Agent Code of Ethics (found at ANNEXURE A of the Student Referral and Recruitment Agreement) and the ESOS Legislative Framework
  • Promptly acting upon any reasonable directions given by the University including but not limited to completing and returning surveys and self-evaluations, completing training, and verifying agency contact details on the Ascent One database
  • Complying and following any policies or procedures introduced by the University in order to assess whether a student is a Genuine Temporary Entrant and a Genuine Student
  • Seeking written consent prior to undertaking any promotional activity, advertising of the University or its programs or using the University logo. 

 

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