This course will improve your ability to navigate, lead and engage your team through the most challenging times. It will help you uncover your unconscious response patterns and tap into the right mindset to succeed - both as an individual and as a leader.

Participants will be provided with the tools to handle tough emotions, overcome resistance to change, build trust and create team alignment. It will prepare you to navigate new workplace realities with flexibility.

Program Benefits

This course will provide participants with actionable steps to implement evidence-based strategies derived from theory around leadership psychology and people-centred change management.

Individual benefits:

  • Improve your self-awareness - who you are, and why and how you think and behave.
  • Develop your decision-making and interpersonal communication.
  • Enhance your awareness of emotional intelligence
  • Understand your personal strengths and weaknesses.
  • Develop effective leading and coaching skills to further empower team members



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Organisational benefits:

Participation in the course develops manager and leader’s capability to effectively lead teams through the current landscape of rapid change and uncertainty.

  • Leaders equipped with robust decision-making skills in challenging situations
  • Leaders who can display and engage with emotional intelligence, self-awareness, and mental agility.
  • Building high functioning, resilient and flexible teams that can succeed in uncertain and challenging environments.
  • Organisations with staff that have higher levels of self-awareness are more likely to have a stronger financial performance.


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Key Information

Dates Delivery Location Cost (ex. GST) Who this is suited to

2 full day modules
9:00am - 4:30pm

1 - 2 July 2024

UniSA Business
City West Campus,
North Terrace,

2 day course: $1,495
Group discounts available.
*Early Bird: $1,390

*Available for enrolments received by Friday 15 June 2024

Emerging, mid-level and senior business leaders and executives from the private, public, and not-for profit sectors.

What you can expect

This course will cover the following topics:

  • Improve your self-awareness of who you are, why and how you think and behave, to assist in further developing yourself and others
  • Creating alignment through values-based Leadership
  • Leading with Emotional Intelligence and Agility
  • Becoming conscious of our own change-response patterns as leaders
  • Getting comfortable with ‘uncertainty’ and consciously choosing a ‘growth’ mindset
  • Understanding why we resist change and typical human responses to challenging situations
  • Understanding values how they are a reflection on who we are, and how we lead and make decisions
  • The opportunities and pitfalls our values can present when applied at work
  • Desired core values and embedding them into work-practices
  • The 4 Steps to Emotional Agility
  • Building an environment of security and trust;holding space, removing judgement, active listening, validating, encouraging open conversations, vulnerability.
  • Navigating difficult conversations through applying emotional intelligence and supportive communication techniques
  • Navigating paradoxes – how to be both responsive and long term in our actions; balancing compassion for others and self-care; being divergent in seeking new ideas whilst continuing to deliver ‘business as usual’.

Learning Materials and Catering

  • All participants will receive a hard copy workbook upon arrival.
  • This course is fully catered including morning tea, lunch, and afternoon tea.

Credit Pathways and Certificate

  • You will receive a Certificate of Completion for attending this course.
  • You can gain a credit into the Leadership and Management Essentials Program (LME) by successfully completing this course and its assessment.
  • The course offers an opportunity for pathways into the UniSA MBA Program through the LME Program. 

Learn from the experts

Madhu Jeyakumaran

Leadership Coach & Facilitator

Madhu Jeyakumaran is an executive coach and facilitator. Madhu is passionate about helping high-potential executives accelerate their careers and succeed as leaders in the workplace.

She has previously worked in organisations including PwC and HSBC Bank where she managed and led initiatives in the areas of Leadership Development, Culture Transformation and Diversity & Inclusion.

Madhu holds a Masters in Human Resources, is a certified Intelligent LeadershipTM Coach, EDISC® Profiler and Meta-DynamicsTM Coaching Practitioner

Cancellation Policy

The University of South Australia reserves the right to cancel events and issue refunds.  In the event that an attendee cannot attend, a substitute is welcome to attend in their place.  No refunds will be given unless 21 days notice is given in writing prior to the date of the planned event. If less than 21 days the fee can be used for the same course at a later stage, or another course of the same value.  


Submit an enquiry to find out more about our suite of programs.