In this one-day experiential workshop, you will gain a deeper understanding of project management and be immersed in activities that build your competence and confidence to successfully address the challenges faced in managing projects. Participants are introduced to fresh approach to effectively managing uncertainty and scarce resources within a dynamic multi-project environment. This approach is an extrapolation from the Theory of Constraint’s Buffer Management methodology and is known by the term the ‘Critical Chain’, an innovative and novel approach applied to the realm of safety buffers on a projects critical path. In contrast to traditional thinking, constraint management highlights that individual task safety buffers don't assist in meeting schedules, they in fact hinder the meeting of schedules on time. The answer rests in the implementation of a project buffer rather than task buffers, which provide a cost-effective solution that focus on the project's true ‘critical path’, to improve project outcomes.

UniSA Business is the only business school in South Australia accredited by both AACSB (Association to Advance Collegiate Schools of Business) and the EFMD Quality Improvement System (EQUIS) – the world’s leading accreditation bodies recognising excellence in business and management education. This double accreditation demonstrates achievement of the highest international standards across teaching and learning, research, and stakeholder engagement, as well as a commitment to continuous improvement into the future.

Business schools that earn these accreditations must undergo a rigorous review process undertaken by peers in the business education community and industry, to ensure they have the resources, credentials and dedication to deliver first-rate programs, knowledge creation and positive impact on business and society.

These standards support UniSA Business to deliver on its mission, to innovate and engage, and to lead the business education community worldwide.

Program Benefits

Individual Benefits

  • Focus corrective and preventative actions on what counts most
  • Shift your thinking from localised efficiency towards system effectiveness
  • Learn practical solutions for overcoming uncertainty
  • Improve your ability to meet project commitments including being within deadlines and on budget.
  • Understand how to focus management efforts and resource allocation for maximum impact
  • Enhance team work and job satisfaction.



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Key Information

Dates Delivery Location Cost (ex. GST) Who this is suited to

3 November 2021
1 full day

UniSA Business 
City West Campus,
North Terrace, Adelaide 

Early Bird: $895

Professionals with a working knowledge of the fundamentals of Project Management.

What others are saying

"Within one month after we completed the training, the throughput of product through our production constraint increased by 50%."

Andrew Meek, CEO, AWBell

"Application of theory to practice, in real life projects that personnel could understand the relevance.  Lewis is a very professional and informative with the right amount of enthusiasm and humour to engage us in the application of this practical theory of improvement."

Stuart Clarke, Senior Director, Public Service Western Australia

What you can expect

In this one day program, there is an emphasis on the active involvement of the students. Exercises are extensively used and group learning through open discussions is encouraged. Reliable case studies that have shown great success using the Critical Chain’s methodology are discussed throughout the workshop.  

Group learning through open discussions is encouraged, and you will learn from case studies of organisations who have effectively used the Theory of Constraints methodology. A good working knowledge of the Theory of Constraints would be beneficial for attendees of this one-day course.

Course Outline

Managing the “Critical Chain”

  • The key to project success is in identifying and managing the true critical path of a project, i.e. the 'Critical Chain'.
  • The value and innovative uses of Safety Buffers on a project’s true critical path
  • The advantages of Project Buffers in contrast to Task Buffers
  • Synchronizing shared resources in a dynamic multi project environment using the Drum-Buffer-Rope solution
  • Managing project bottlenecks.


This course is fully catered, including morning tea and lunch.

Learn from the experts

Lewis Trigger

Course Facilitator

Lewis is a recognised international expert in Constraint Innovation, that is based on the Theory of Constraints (TOC). Over the last 17 years, Lewis has extensive experience in sharing his expertise through workshops to many leading Australian organisations.

"Constraint Innovation is applicable to any organisation or system. It is all about unlocking value via leveraging the organisation’s constraints, be it operational, market, policy, or whatever obstacle there is that prevents the organisation from getting that much closer to its goal."


Cancellation Policy

The University of South Australia reserves the right to cancel events and issue refunds.  In the event that an attendee cannot attend, a substitute is welcome to attend in their place.  No refunds will be given unless 21 days notice is given in writing prior to the date of the planned event. If less than 21 days the fee can be used for the same course at a later stage, or another course of the same value.  


Submit an enquiry to find out more about our suite of programs.