Making student feedback count
Providing
feedback on their experiences at UniSA has proved fruitful for four students
who were recently each presented with a $500 cheque as part of a competition
run by Planning and Assurance Services to encourage participation in the
Student Experiences Questionnaire.
All 7840 students who responded to the SEQ were put in a draw to win the money, and the lucky four were William Dim, Melanie Day (both pictured right with SAS director Lucy Schulz), Jacquelyn Conroy and Ben Bayliss.
A confidential online survey conducted every second year, the SEQ this year included sections on program experiences, services and facilities, university life, and questions from the students‘ association.
Some of the key areas of concern that have come up in analysis so far include printing quotas, range and value of food at campus cafeterias, consistency of marking, equivalency of workloads across courses, and financial support for research students.
The results from the SEQ were referred to the Student Services Advisory Committee this month, with action plans and a communication strategy to keep students informed next on the agenda.
“The SEQ is the University‘s main student survey, and we take the feedback we get from it very seriously,“ said Schulz. “It‘s one of the only ways that we can get a clear picture on where we need to improve and make changes.“
For William, the $500 will go towards a laptop – and quite probably paying some bills. “I like to respond to surveys like this because it‘s a way to have my voice heard,“ he said.