Recent Publications
Professor Graham Brown
Brown, G., Gross, M., & Huang, S. (2008) Tourism marketing: an Asia-pacific Perspective, Wiley Australia Tourism Series, Milton, Queensland.
Brown, G., Getz, D., Woodside, A. & Martin, D. (2008) Wine tourism and consumers, Tourism Management: Analysis, Behaviour and Strategy, pp. 245-268.
Brown, G., Havitz, M. & Getz, D. (2006) Relationships between wine involvement and wine-related tourism, Journal of Travel and Tourism Marketing, 21 (1) (Pre-publication).
Getz, D. & Brown, G. (2006) Benchmarking wine tourism development: the case of the Okanagan Valley, British Columbia, Canada, International Journal of Wine Marketing, 18 (2), 78-97.
Getz, D. & Brown, G. (2006) Critical success factors for wine tourism regions: a demand analysis, Tourism Management, 27 (1), 146-158.
Gross, M. & Brown, G. (2006) Tourism experiences in a lifestyle destination setting: the role of involvement and place attraction, Journal of Business Research, 59 (6), 696-700.
Dr Gary Crilley
Crilley, G., (2008) Visitor Service Quality Attributes at Australian Botanic Gardens: their use in predicting behavioural intentions, Annals of Leisure Research, Vol. 11, Nos. 1 & 2.
Crilley, G., Hayllar, B., Bell, B. & Archer, D. (2006) Benchmarking caravan and tourist park operations, Tourism Today, No. 6, 112-133.
Crilley, G. & Sharp, C. (2006) Managerial qualities and operational performance: a proposed model, Measuring Business Excellence, 10(2) 4-18.
Crilley, G. (2005) A case for benchmarking customer service quality in tourism and leisure services, Journal of Hospitality and Tourism Management, 12 (2) 97-107.
Associate Professor Gary Howat
Howat G., Crilley G. & McGrath R. (2008) A focussed service quality, benefits, overall satisfaction and loyalty model for public aquatic centres, Managing Leisure (UK), 13, 1-23.
Howat G. & Crilley G. (2007) Customer service quality, satisfaction, and operational performance: A proposed model for Australian public aquatic centres, Annals of Leisure Research, 10(2), 168-195.
Howat G., (2007) The Bottom Line: indoor pools have an advantage over outdoor only pools, Australian Leisure Management, July/August, 50-52.
Howat G, Murray D, & Crilley, G. (2005) Reducing measurement overload: rationalising performance measures for public aquatic centres in Australia, Managing Leisure (UK), Vol.10, 128-142.
Howat G, Crilley G, & Murray, D. (2005) Using Performance Measures to Assess Performance of Indoor and Outdoor Aquatic Centres, Journal of the Australian and New Zealand Academy of Management, 11 (1), 6-16.
Sifkus, P., Howat, G., & Crilley, G. (2005) Service quality attributes specific to the performance of officials at an Australian recreation centre, World Leisure Journal, 27 (1) 52-64.
Associate Professor Vivienne McCabe
McCabe, V.S. & Savery, L.K. 'Butterflying' A New Career Pattern for Australia ? Empirical Evidence. Journal of Management Development. Vol. 26 (2006).
McCabe, V. (2004) The Convention and Exhibition Sector: Results of a pilot study from Australia that uses collaborative data collection. Proceedings of Tourism State of the Art 11, The Scottish Hotel School, University of Strathclyde, Glasgow, June. ISBN 0-9548039 0 6.
Dr Duncan Murray
Murray D & Howat G. (2008) Evaluating the applicability of the enrichment hypothesis to explain women's participation in rugby, Annals of Leisure Research.
Haggar, J.C. & Murray, D.W. (2006) Opportunities for Life-Course Development: Individual Differences, Tourism Experiences and the Post Retirement Market, CAUTHE Proceedings of the 17th Annual Conference, Sydney.
Howat, G., Murray, D. & Crilley, G. (2005) Linking performance measures with organisational performance: Australian public aquatic centres with indoor pools outperform those with solely outdoor pools, Journal of the Australian and New Zealand Academy of Management, 11(1) 6-16.