Centre membership
- Professor Graham Brown (Founding member)
- Associate Professor Gary Howat (Founding member)
- Associate Professor Vivienne McCabe (Founding member)
- Dr Duncan Murray (Founding member)
- Dr Michael Gross
- Dr Rob Hallak
- Dr Sam Huang
- Dr Aise Kim
Professor Graham Brown, Professor of Tourism Management, School of Management
Professor Graham Brown is the team leader for Understanding
the tourism and leisure experience. Professor Brown has an
international reputation in tourism, and has published widely on tourism
marketing and tourism planning in leading academic journals.
Endeavours to understand tourism and leisure experiences have been
international in scope and broad ranging in topical coverage. Much of the
research has been guided by theories related to relationships between
tourism and place identify, and levels of involvement and tourism.
Projects related to tourism experiences at events features prominently as
another area of research interest and the interdisciplinary appeal of this
area is reflected in publications in a range of leisure,
sport and tourism journals.
Professor Brown has given presentations at major international conferences, at the invitation of the International Olympic Committee and the World Tourism Organisation. He is a member of the International Scientific Committee for Sport Tourism Development of the Illes Balears Forum and serves as a member of the South Australian government's Tourism Minister's Round Table.
Associate Professor Gary Howat, Co-Director of CERM PI® and Associate Professor in Sport & Recreation, School of Management
Associate Professor Gary Howat has a strong
publication record in service
quality/customer behaviour in sport and leisure contexts, with a
number of articles in leisure management journals.
In addition to journal publications investigating service quality satisfaction and customer behaviour in sports and leisure contexts, A/Prof Gary Howat has also overseen numerous technical reports for industry collaborators, and information from the service quality and customer behaviour research has been disseminated widely within industry.
Associate Professor Howat's role in information dissemination has ranged from invited workshops, seminars, and conference presentations throughout Australia, New Zealand, Taiwan and England, as well as presentations at international conferences (eg. in USA & Sweden). As well, he has written articles for numerous industry and practitioner-based publications.
Associate Professor Vivienne McCabe, Associate Professor in Hospitality Management, School of Management
Vivienne McCabe is the Program Director for the Le Cordon Bleu Master
of International Hospitality Management and the LCB Bachelor of
Business. With a strong engagement in the meeting and events
sector, Vivienne is recognised nationally as on effective applied
researcher.
Dr Duncan Murray, Senior Lecturer in Sport and Recreation, School of Management
Dr Duncan Murray is recognised nationally in the
leisure and sport management field for his work in physical
activity, body image and exercise dependence. He has been
successful in obtaining a grant to examine the
personality characteristics that influence exercise addiction and
dependence. With his background in psychology, Dr Murray is
considered one of the leading quantitative researchers in the sport and
leisure field in the country, with an eclectic range of research interests
including appearance, service quality, and satisfaction.
Dr Michael Gross, Lecturer in Hospitality, School of Management
Michael Gross joined the Centre in 2010. His research
and publishing focus on hospitality management and tourism management areas.
Dr Gross has an extensive professional background in international
hospitality management with some of the world's leading hotel management
firms. He also supervises PhD, Masters, and Honours research degree scholars
conducting studies by qualitative as well as quantitative methods.
Dr Rob Hallak, Lecturer in Hospitality/Convention & Event, School of Management
Dr Rob Hallak is a Lecturer in Management
(Hospitality/Convention & Event) at the University of South Australia's
School of Management. His research focuses on entrepreneurship and small
business management within the tourism, hospitality and events sectors. He
uses structural equation modelling techniques to examine casual
relationships among entrepreneur characteristics and small and medium
enterprise performance. He has extensive professional experience in both
hospitality and event management in Australian and overseas.
Dr Sam Huang, Senior Lecturer in Tourism Management, School of Management
Sam Huang joined the Centre in 2010. His research
focuses on tourism and hospitality including tourist behaviour, destination
marketing, and tour guiding and interpretation. With prior industry
experience in China, he has a special interest in China tourism and hotel
studies. Dr Huang is a researcher who ventures beyond traditional
methodologies. Sam has published extensively in a wide range of major
international tourism and hospitality journals.
Dr Aise Kim, Lecturer in Tourism Management, School of Management
Dr Aise Kim is a Lecturer in Tourism Management. Her research interests include environmental aspects of tourism, tourists' attitudes and behaviour, and market segmentation studies. She has undertaken the research on geological tourism and tourist experiences in both the Flinders Ranges region, South Australia and Jurassic Coast, UK. She is continuing this research theme by an examination of special interest tourism markets and their behaviour in the context of geological tourism, ecotourism and food festivals. Dr Kim has also been involved in several tourism research projects using both quantitative and qualitative research methods.
Raylene Jones, Project Officer CTLM, School of Management
Raylene Jones has extensive experience within the tertiary education sector working across various disciplines. Raylene's position as Project Officer with the CT&LM research group (which also incorporates the CERM Performance Indicators® Project) is to oversee quality management of research activities of the Centre.