Project management policy
REFERENCE AUTHORITY: Deputy Vice Chancellor and Vice President: Research & Innovation, Director: UniSA International, Director: Research and Innovation Services
CROSS REFERENCES: C-20.1 University Activities Policy see also Intellectual Property Guidelines; Personal Risk Guidelines; Research and Consultancy Guidelines; University Activities Procedures
Preamble
The University delivers innovative knowledge based services to industry, government and the community both within Australia and internationally. The University is committed to successful outcomes for both the University and its clients and partners through effective and efficient management of all project activities. This policy relates to the management of projects as defined in the Memorandum to Quality Management Review Committee (May 2001) (RTF file). The policy uses the language and format of International Organization for Standardization (ISO).
Policy
The University will manage projects in research, consultancy and contracted program delivery in Australia and transnationally consistent with the requirements of ISO 9001:2000 and the University's Statement of Strategic Intent
Management responsibility
Senior Management is committed to the quality management of all University activities. Management of the University's quality management system resides within the Research and Innovation Services Office. The quality framework uses the Business development managers (BDM) network and the Quality and Evaluation Officer as a reference group where opportunities and issues can be discussed. To ensure that senior management are aware of actions to do with the quality management system a memo is forwarded to the Deputy Vice Chancellor and Vice President (Research and Innovation) on a quarterly basis, communicating improvement initiatives, customer feedback results and, where relevant, issues requiring assistance.
Business development managers (BDMs) will ensure that this policy is adhered to at the project management level.
Procedures
The ability to provide a quality service and/or product which meet the agreed requirements of the client is the primary focus of project management. The University ensures that projects are appropriately managed so that client and statutory and regulatory requirements are met.
The University will ensure that appropriately qualified and skilled staff will undertake the responsibilities detailed in this project management policy. These requirements will be managed at the selection, induction and training stages of employment in conjunction with the relevant corporate human resources policies
The University will determine, provide and maintain appropriate infrastructure needed to meet requirements of the project management policy. This includes workspace, facilities, process equipment and support services.
All purchasing will be conducted in accordance with the university's corporate Finance procedures and guidelines (staff access only)
BDMs and/or project leaders will communicate with the client throughout the project. The University will measure client satisfaction and continually improve its understanding of client perceptions by requesting client feedback during and at the end of each project undertaken. In addition clients will be surveyed on an annual basis. The client feedback will be examined to ensure that clients' requirements are being met.
Planning and Assurance Services will audit project management at planned intervals to assess the effectiveness of the system and compliance across the University. View the process for conducting an internal audit. Outcomes from the audit will be evaluated as part of the University's continuous improvement process.
Relevant corporate policies
University activities policy
VC
Authorisations Policy (staff access only)
Research
policies
Finance
policies and procedures (staff access only)
Human
Resources Unit Policies
Project Risk
Assessment
Code of
Ethical Conduct Policy