Student Lost Cards procedure
- You are strongly advised to report a lost UniSA Student ID card to
Campus Services as soon as you discover its loss.
- The lost UniSA Student ID card will then be "locked"
which will prevent unauthorised use of any
funds which still remain on the account.
- Until such a lock is placed on the account, any available
funds would be available for use on any Monitored device by
any person who comes into possession of the card.
- Any unauthorized use of funds on the lost card before it has
been reported as "lost" and "locked"
cannot be re-imbursed.
- The "lock" will be placed immediately during office hours (8.30am – 4.30pm Mon – Fri).
If the loss is reported outside of office hours, the
"lock" will be applied to on the next working day.
- Until your Student ID card is replaced, you can continue to
access Monitored Student photocopiers via an existing Casual User card
already in your possession, or you may purchase a new
Casual User card from the Autoloader in the Library
- Funds from your Student ID card CANNOT be transferred to your Casual User card.
- After your loss has been reported, Campus Central staff will advise you on the process for obtaining a replacement card.
(Note that a replacement fee may apply.)
- Any funds remaining on the "lost card account" will
automatically be transferred to the "replacement card
account" as part of the process, and will be available for
use on the next working day after you have received your
replacement card.
- A lost "Casual User" card cannot be replaced.
- Any funds which were available on it when it was lost cannot be reimbursed
or transferred to any other card.
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