my Resources
my Resources provides access to the details of your usage of university
resources such as internet, printer, library and the IT help
desk. This section allows you to top up (where appropriate) and view your
usage of the services.
Take a tour of my Resources (50secs).
Internet
Internet quota, usage and current balance are included with a direct link to top up your quota provided. Quota information details where the funds
Printer
Printer quota, usage and current balance are included with a direct link to top up your quota provided below this information.
Library
Library information provided includes details of current loans, items available for pickup, current requests and demerit points.
Related links are also provided to a range of library services:
- Library catalogue
- Course reserve
- Library databases
- Ask the Library
- Library opening hours
- Off Campus Library Service
IT help desk service calls
This section displays the details of any service calls you have logged including the time and date the call was registered, a description and the status. A link is provided to log a new service call.
Related information
Change my password
To change your password, select the link Change my password on the right hand side of the my Resources page. New passwords will be converted to lowercase. Passwords must start with a letter, use only letters or digits and be between 6 to 8 characters in length. Please wait for 15 minutes before using your new password as it may take this long for the change to be made to all of the relevant University servers. If you have problems or questions regarding passwords, the IT Help Desk General FAQ will help.
Setup my password reset account
You can setup a self service password reset account which allows you to reset your password by answering predefined questions and answers. Select the link 'Setup my password reset account' on the right hand side of the my Resources page. There are two choices available - either create your own custom question by selecting the radio button 'Create my own question' or select from a pre-defined list of questions by selecting the radio button 'Choose a predefined question'.
Once your password reset account is setup, you can reset your password by providing your Username, student ID, Date of Birth and the answer to the pre-prepared question.
If you are having difficulties please contact the IT Help Desk at helpdesk@unisa.edu.au or phone 8302 5000.
Other links