What issues does the Student Ombud deal with?
The Student Ombud can be approached with issues relating to all aspects of university experience, keeping in mind that the Student Ombud Office should normally be approached only after you have pursued the other avenues available to you to solve your problem. Please refer to University Policies and Procedures. You may contact the Student Ombud Office for advice if you are unsure what the relevant policies and procedures are, and how they relate to your concerns.
The Student Ombud has been involved with a range of issues relating to:
- Academic credit
- Appeal Processes
- Breaches of confidence
- Communication
- Conduct of staff or students
- Course delivery
- Course description
- Disabilities
- Enrolment
- Examinations
- Fees
- Freedom of information
- Graduation
- Policies and Procedures
- Program organisation
- Provision of services
- Scholarships
- Student administration
- Student contribution amounts
- Teaching
- Unlawful discrimination and harassment