NEWS RELEASE
November 25 2002
UniSA
students happy to spread the word
They
say word of mouth is the best form of advertising so it comes as no
surprise that UniSA is happy with the latest Student Experiences
Questionnaire. Results from
this latest survey of student satisfaction show that 87 per cent of UniSA
students would recommend it to their colleagues, friends and family
members.
The
email questionnaire was given to current UniSA students involved in
coursework and research and covered four different areas – internal and
external coursework, as well as internal and external research. The
results found 86 per cent of students are happy with their experience at
UniSA. Almost 31 per cent of students completed the 2002 survey.
“There
is a real immediacy in this. Because the survey is conducted every two
years we can get a very strong measure of what we are doing right and just
what needs improvement and we can act on that quickly,” Dr Bundy said.
“There
are graduate exit surveys done for students who have completed their
degrees but our testing is designed to build in continuous improvement
that will show real results for students before they graduate.”
The
questionnaire asked the students to answer a series of questions relating
to areas ranging from – academic life, security, information technology,
the library and also university life. The students had a choice of six
answers ranging from – strongly agree or disagree through to not
applicable.
The
SEQ was designed to provide feedback from the students in relation to
their satisfaction with the University, which would inform the Student
Services Advisory Committee responsible for service development.
Other
results highlighted that the 91 per cent of students felt safe on campus.
Issues of concern included needing more access to computers on campus, the
range of food on campus, availability of books in the library, financial support for
research students and communications from the student union, USASA.
Overall
the students reported that they were happy with their chosen programs and
the approachability and helpfulness of teaching staff. More than 80 per
cent said that core administrative staff were helpful and
responsive.
More information
contact: Dr Alan Bundy (08) 83020154.
Media contact: Damien Rowett (08) 8302 0965
