NEWS RELEASE
December 2, 2002
UniSA
students happy to spread the word
They
say word of mouth is the best form of advertising so it comes as no
surprise that UniSA is happy with the results of its latest
university-wide Student Experiences Questionnaire (SEQ). The survey showed
87 per cent of UniSA students would recommend the University to their
colleagues, friends and family members, a 10 per cent increase on the 2000
results.
The
online questionnaire was made available to all UniSA students studying in
Australia. Over 31 per cent of students responded to the questionnaire.
Other results showed that 91
per cent of students felt safe on campus, 85 per cent were finding their
courses academically challenging and enjoyable and over 80per cent found
Campus Central (the University’s one stop shop for student and campus
administration) staff helpful and responsive.
“There
is a real immediacy in this. Because the survey is conducted every two
years we can get a very strong measure of what we are doing right and just
what needs improvement and we can act on that quickly,” Dr Bundy said.
“There
are exit surveys done for students who have completed their degrees but
our testing is designed to build in continuous improvement that will show
real results for students before they graduate.”
The
SEQ was designed to provide feedback from the students in relation to
their satisfaction with the University. The questionnaire asked the
students to answer a series of questions relating to areas ranging from
– academic life, student administration, support services, security,
information technology, the library and also university life. The students
had a choice of six answers ranging from – strongly agree or disagree
through to not applicable.
The
information from the SEQ is widely circulated to assist all University
areas to enhance their services. The University’s Student Services
Advisory Committee (SSAC) uses the information to determine and prioritise
service improvement and development strategies.
Improved
access to literary resources, computers and catering on campus are just a
few of the identified issues that UniSA is working to respond to.
Information on improvement activities is available at http://www.unisa.edu.au/servicestrategy/.
More
information contact: Dr Alan Bundy (08) 83020154. Media contact: Damien
Rowett (08) 8302 0965
