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CRM & Direct Marketing

Hobsons EMT (Enrolment Management Technology) is a customer relationship management (CRM) software system. The CRM, coordinated by the Domestic Student Recruitment team, stores all the undergraduate prospective student data that is collected through: high school visits; events, expos, campus tours and information sessions; direct marketing campaigns; and Future Student Enquiries.

There are several elements of the CRM that manage prospective student’s data and marketing communications:

For further information please contact Sharna McKenzie.

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