Developing Engaging Lectures with TurningPoint
Audience response systems - TurningPoint (KeePad) software to engage students in lectures - In a nutshell - 5 minute overview
- Introduction
- Why use an Audience Response System?
- Ideas and best practice
- Developing questions

- Resources and References
- Further assistance
Introduction
There are many types of Audience Response Systems (ARS) available. UniSA has the system sometimes referred to as "TurningPoint", after the company whose software we use, or as "keepads / clickers" which are used by students to respond to questions.
TurningPoint is a combination of hardware and software that integrates seamlessly into PowerPoint and wirelessly connects students to a computer that collates their responses to a question asked in PowerPoint. While it is possible to keep the responses private, the power of this technology to enhance engagement is maximised when it is used to generate discussion and interactivity based on displayed student responses. Data can be saved for comparison and displayed in both graph format and Excel.
Why use an Audience Response System?
Considered and skilful use of this technology has the capacity to:
- engage students in participatory and active learning
- let students guide the perspective and emphasis of the lecture
- encourage students to take risks, commit to an answer and think critically
- support the experiential learning / feedback loop
- identify strengths and weaknesses in the content knowledge of students
- encourage students to prepare for lectures.
Typically TurningPoint is used to facilitate learning by:
- assessment, with immediate feedback
- ascertaining prior knowledge to establish a common starting point
- verifying that new knowledge has been understood
- facilitating discussion
- collecting statistical information including demographics
- verifying that students understand the course requirements and expectations.
Alternative Uses:
- Link TurningPoint questions to CEI and SET questions. For example: students may not recognise links that are made in lectures to things like graduate qualities. By asking students a simple question related to this link a conscious connection is made and may result in better CEI and SET results
- A question about how the students are "feeling" about their studies is a useful gauge for the appropriateness of content and pace. For example a Likert scale response.. "I am coping well with my workload", or "I understand the expectations of this course"
- Ice breakers: Good ways to get to know your audience and familiarise them with the ARS
- Pre and post questions. A powerful way to present evidence that your teaching style is working. Added advantage is there is an opportunity for those that may have missed something to pick it up in the post lecture quiz.
Ideas and best practice
The ways that TurningPoint can be used are almost limitless but there are some key strategies
- Some questions will have clear right/wrong answers. A visual marker to indicate the correct response is useful
- Use TurningPoint to reveal opinions and perceptions ... good introductions for discussions
- Use question slides sparingly and only to enhance learning. Too many TurningPoint questions and too many of the same type of questions can turn your audience off quickly
- If students who answer incorrectly are identified and criticised few others in an audience will take chances. Anonymity and a non-critical approach increases participation and increases the willingness of students to participate
- Pre and post questions are opportunities to build in a reflective moment in your lecture for students to think about and identify where their understanding was challenged and why
- Be "live". This technology allows you to immediately respond to student responses either by clarifying an answer or by changing the pace of your delivery. Another example is rather than have the audience respond to your question's pre-determined answers, have groups go away and talk, then incorporate their responses in the answer slide
- The average question / answer response time demanded by lecturers is about 1.5 seconds. To encourage discussion and deeper thought allow more time. In some ARS literature lecturers advocate 2-3 minutes before asking for a response
- Disability: Students experiencing some disabilities, such as a visual or motor skill disability, may be unable to use TurningPoint effectively. Learning and Teaching Unit have disability support services that may be able to assist you to meet their learning needs.
Developing questions
What is the purpose of the question?
Countdown timers and other tools can be inserted into your question slide. However, consider whether these will enhance or detract from your purpose.
Questions designed to uncover prior knowledge are ideally short and explicit. These types of questions form lecture branches which direct the lecture, one way or another, depending on the response.
Questions designed to encourage deep engagement with material require appropriate time and discussion to be factored in to the lecture design.
Before and after questions, that is, questions where you would like to know how the lecture material has impacted on students, are more useful when students are required to indicate where and why their thoughts have changed or alternatively been reinforced.
Awareness of ambiguity
The wording of questions is crucial to the successful use of keepads. Ambiguous questions developed intentionally to initiate discussion may be a sound strategy. However, poorly worded questions can hinder learning.
Questions will always be interpreted by the reader and therefore it is important to arrive at a common understanding of what is being asked. For example:
“Would you think that the State Government should agree to permanently impose daylight saving?”
Answers were meant to reveal whether someone wanted, or did not want daylight saving. However, the term “permanently” is an absolute that might influence the respondent’s answer, but not directly relate to the subject of daylight saving itself. In other words someone might like daylight saving but not want it "permanently imposed".
Or, from which perspective is one being asked?
- The State Government
- Your own
- Economic advantages / disadvantages
Further, there may be cultural issues in this question as members in the audience may have little understanding of daylight saving issues and time zones in Australia.
Higher order thinking questions
These types of questions promote discussion, critical thinking and lead to deeper learning. There are a number of taxonomies, relevant to education that are commonly used to structure the development of higher order questioning.
- Utilising a taxonomy of cognitive processes, such Bloom's taxonomy, Anderson's taxonomy or Biggs's Structure of the Observed Learning Outcome (SOLO) taxonomy. These taxonomies present learning as hierarchical in nature. Anderson's presents learning as active and about doing, hence it uses verbs and aligns strongly with UniSA's Teaching and Learning framework.
| Bloom’s Original Taxonomy | Anderson’s Revised Taxonomy | Biggs's Structure of the Observed Learning Outcome (SOLO) Taxonomy |
|---|---|---|
| Knowledge | Remembering | Pre-structural |
| Comprehension | Understanding | Uni-structural |
| Application | Applying | Multi-structural |
| Analysis | Analysing | Relational |
| Synthesis | Evaluating | Extended abstract |
| Evaluation | Creating |
2. Socratic questioning is about uncovering / de-constructing / revealing what is hidden. The primary goal is not to arrive at a definitive answer. Rather it is to explore the range of possible responses, and associated foreseeable consequences, to difficult and complex problems.
There are six types of Socratic questions:
- Conceptual clarification questions: "Tell me more" and "prove it" type questions
- Probing assumptions: What are the unquestioned beliefs?
- Probing rationale and viewpoints: Critique the rationale
- Question perspective: Look from the perspective of the "other". Challenge power positions and encourage diversity
- Probe implications and consequences: Explore logical consequences and possible unintended consequences
- Question the question: Why was the question asked? How might it further your case? What do you hope to learn?
Resources and references
- TurningPoint 2008: A UniSA site to assist you with the technical aspects of using TurningPoint, including a UniSA specific "Quick Start" guide
- Turningtechnologies: The home site of TurningPoint and contains useful ideas and technical information including online tutorials
- Bloom's taxonomy : A practical site that assists with writing questions using Bloom's taxonomy.
- Anderson's taxonomy : A general information site with some practical suggestions on developing questions using Anderson's taxonomy
- Biggs's SOLO taxonomy :Describes and briefly explicates Bigg's levels of understanding
- Socratic question development: Comprehensive explication of Socratic questions and assists with the writing of Socratic questions
- In a nutshell "Engaging students in lectures using TurningPoint": A audio-visual presentation designed to overview many of the ideas about using TurningPoint.
Articles
Latessa, Robyn and Mouw, David (2005), Use of an Audience Response System to Augment Interactive Learning, (PDF 32.09kb) Innovations in family medicine education, 37, 12-14.
Robertson, L. J. (2000), Twelve Tips for using a computerised interactive audience response system (PDF 86.38kb), Medical teacher, 22, 237-239.
Silliman, S. E. and McWilliams, L. (2004) Observations on Benefits/Limitations of an Audience Response System (PDF 244.74kb), In Proceedings of the 2004 American Society for engineering education annual conference and exposition, Vol. Session number 2531 American Society of engineering education, pp. 1-16.
Further assistance
Further assistance with Service learning is available from your
- Head of School
- Divisional Dean: Teaching and Learning
- Academic development staff at Learning and Teaching Unit
- Career Services
- Disability services at Learning and Teaching Unit
