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How do I configure Internet Explorer to access UniSA websites?

Return to: ISTS FAQ Home > Internet connection

This document helps you to configure Internet Explorer to access UniSA websites, and provides the solution to the most frequent problems accessing email.

Step 1:  Open Internet Options
 
  • From the Tools menu select Internet Options.
Image showing how to find the Internet options box  

 

Step 2:  Clear cache and cookies
 
  • Click the following buttons, the two messages as shown in 2a and 2b will show up, follow the instructions in 2a and 2b to continue.
Delete Cookies
Delete Files
Delete cookies and delete files  

 

Step 2a:  Delete Cookies
 
  • Select OK to clear the cookies.

 

  

 

Step 2b:  Delete Temporary Internet Files
 
Tick the "Delete all offline content" box.
Click the "ok" button.
tick the "delete all ofline content" box and click OK  

 

Step 3:  Reset the default Security level
 
Click the Security Tab.
Click the "Internet" icon.
Click the "custom" button.
reset the default security level  

 

Step 3a:  Reset to medium security
 
Click the drop down box and select "Medium".
Click the "Reset" button.
Click on the "ok" button.
reset to medium security  

 

Step 4:  Reset the default Privacy level (This section is for Internet Explorer version 6+ only)
 
Click on the "Privacy" tab.
Move the security slider until "Medium" is highlighted.
Un-tick the "Block pop-ups" check box.
Click the "ok" button.
reset to default privacy level  

 

Step 5:  Close browser
 
  • Close Internet Explorer.
  • You may also need to reboot the PC.
You will now be able to re-open Internet Explorer and login to OWA email, MyUniSA and other UniSA sites.

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