UniSA SOE - Information for IT support staff
Introduction
The University's Standard Operating Environment (SOE) is a recommended and supported set of standard application software for use on all UniSA desktop and notebook computers. The UniSA SOE was created and is maintained by the UniSA SOE Reference Group represented by: ISTS, BUE-IT, EASS-IT, HSC-IT, ITEE-IT and Library IT. The purpose of the SOE is to reduce the IT support overhead and total cost of ownership.
It is preferable that you use pre-built image rather than build it from the instructions linked below. Once you have the image you can install additional software and customise settings to create a localised version of the UniSA SOE specific for your area. Using the existing pre-built image as a base will ensure consistency and greatly save time and duplication of effort.
The UniSA SOE will be regularly reviewed and updated as required by the UniSA SOE Reference Group. Feedback and suggestions regarding the SOE should be made to the UniSA SOE Reference Group via the IT Help Desk.
Documentation
- UniSA SOE Installation Guide:
The installation guide should be used for reference only. It is strongly recommend that you use a pre-built image than build an image from these instructions. - UniSA SOE Group Policy Object Configuration Guide:
A set of standard Group Policy Objects (GPO) have been created as part of the SOE. These standard GPOs should be linked to the relevant OUs containing computer accounts that you manage. - UniSA SOE Outlook Configuration File:
Information on how to create an Outlook configuration file if Outlook requires additional customisation. - UniSA SOE Software Versions:
This document summarises the SOE versions and the software applications installed.
Images
Images are available to IT support staff from the file share: \\software\unisasoe
UniSA Designated PC Suppliers will install the new UniSA SOE image on all desktop and notebook computers purchased with the SOE configuration selected.
For further information or to provide feedback regarding the UniSA SOE please contact the IT Help Desk.