Dell - Supplier Information

Approved Hardware
Quotation and Purchasing Information
Online Resources
Contact Details
Warranty Information

Approved Hardware

The following table details the hardware categories and models approved for supply by Dell. Staff should normally purchase "Standard System Bundles" unless there is a specific requirement where an approved model may be purchased.

Hardware Category	Approved Model Ranges	Recommended Models	Standard System Bundles
Desktop Systems	Optiplex Precision	OptiPlex 960	"Recommended"
Notebook/ Tablet Systems	Latitude Precision	Latitude E4200 Latitude E4300 Latitude E6400 Latitude E6500	"Ultra Lighteeight" "Lightweight" "Midweight" "Desktop Replacement"
Server Systems	PowerEdge	PowerEdge R200 PowerEdge R300 PowerEdge R805 PowerEdge R905	Various

Quotation and Purchasing Information

Desktop Systems	Quotations for UniSA "Standard System Bundles" must be obtained online from Dell Premier. Authorised UniSA staff wanting to purchase UniSA "Standard System Bundles" must do so online via Dell Premier. Staff requiring access to Dell Premier must contact the IT Help Desk to have an account created. Staff should contact their local IT support via the IT Help Desk for assistance with quotations and purchases other than UniSA "Standard System Bundles".
Notebook/ Tablet Systems	Quotations for UniSA "Standard System Bundles" must be obtained online from Dell Premier. Authorised UniSA staff wanting to purchase UniSA "Standard System Bundles" must do so online via Dell Premier. Staff requiring access to Dell Premier must contact the IT Help Desk to have an account created. Staff should contact their local IT support via the IT Help Desk for assistance with quotations and purchases other than UniSA "Standard System Bundles".
Server Systems	Quotations for standard UniSA "Standard System Bundles" must be obtained online from Dell Premier or from the Dell Primary contact listed below. Authorised UniSA staff wanting to purchase standard UniSA "Standard System Bundles" should do so online via Dell Premier or by sending a Purchase Order to the Dell Primary contact listed below.

Desktop Systems

Quotations for UniSA "Standard System Bundles" must be obtained online from Dell Premier.

Authorised UniSA staff wanting to purchase UniSA "Standard System Bundles" must do so online via Dell Premier.

Staff requiring access to Dell Premier must contact the IT Help Desk to have an account created.

Staff should contact their local IT support via the IT Help Desk for assistance with quotations and purchases other than UniSA "Standard System Bundles".

Notebook/
Tablet Systems

Quotations for UniSA "Standard System Bundles" must be obtained online from Dell Premier.

Authorised UniSA staff wanting to purchase UniSA "Standard System Bundles" must do so online via Dell Premier.

Staff requiring access to Dell Premier must contact the IT Help Desk to have an account created.

Staff should contact their local IT support via the IT Help Desk for assistance with quotations and purchases other than UniSA "Standard System Bundles".

Server Systems

Quotations for standard UniSA "Standard System Bundles" must be obtained online from Dell Premier or from the Dell Primary contact listed below.

Authorised UniSA staff wanting to purchase standard UniSA "Standard System Bundles" should do so online via Dell Premier or by sending a Purchase Order to the Dell Primary contact listed below.

Online Resources

Main Web Site links	Dell main site: www.dell.com.au Product specific information: Dell Desktop Systems Dell Notebook Systems Dell Server Systems
Dell Premier	Access to the Dell Premier is restricted by username and password. Staff requiring access should do so via the IT Help Desk stating what level of access they require: Quotation or Purchaser (for authorised staff only)

Main Web Site links

Dell main site: www.dell.com.au

Product specific information:
Dell Desktop Systems
Dell Notebook Systems
Dell Server Systems

Dell Premier

Access to the Dell Premier is restricted by username and password. Staff requiring access should do so via the IT Help Desk stating what level of access they require:

Quotation
or
Purchaser (for authorised staff only)

Contact Details

Primary Contact	Gavin Diamond Account Manager Dell Australia Phone: (02) 8972 5818 Fax: (02) 8972 6818 E-Mail: gavin_diamond@dell.com Responsibilities: Daily account management, quoting and price list management, order processing
Secondary Contact	Chris Osborn State Account Executive - SA Dell Australia Fax: (08) 8351 2777 Mobile: 0411 773 557 E-Mail: chris_osborn@dell.com Responsibilities: Strategic account management, large project opportunities, onsite visits
Customer Care Agent	Stefanie Lee E-mail: stefanie_lee@dell.com Phone (Toll Free):1800 261 699 Extension: 34263 Contact the Dell Customer Care Agent for the following post sales queries: ETA requests Proof of Delivery queries Copies of Invoices Returns Delivery Enquiries/Issues
Address	P.O. Box 91 Frenchs Forest NSW 2086
Address	Level 24, Westpac House 91 King William Street Adelaide SA 5000

Warranty Information

Warranty Calls	All Dell warranty calls should be logged to the IT Help Desk.