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Current service status - Students


Advanced Notice of Temporary Service Interruption

Service(s) affected: Active Directory Domain Services (UNINET Domain)
Date(s)and Times: Thursday 2nd February 6:00pm – 10:00pm
Impact of Interruption: During the period above, any users that logon to the UNINET domain, or that authenticate via LDAP, could experience prompts to re-authenticate to certain web based applications and have short logon delays
Reason: Scheduled maintenance of the servers that support Active Directory Domain Services and specifically LDAP
Contact:

For further information contact the IT Help Desk on 830 25000


Current virus/security alerts - Students


Attention all HTC phone users

There has been a vulnerability reported on HTC phones that makes available the username and password you use to make wireless connections to any application on the phone that can view the Wi-Fi state. This could result in a malicious application sending this information off of the phone.
HTC state that an automatic update has been released to fix this. If your phone does not automatically update you should visit the HTC site for more information: http://www.htc.com/www/help/


Phishing email - Account Validation

Dear E-mail Account User
Due to recent suspicious activities in your web mail account and high amount of Spam mails we receive daily. you account have been blocked and made inactive to protect you, so to activate and unblock your account before routine deletion by our servers, please click the link below now

Click here: Click<http://reservebi.hexat.com/auth.html>

please fill all details to unblock your account instantly Thank you.

This email has a suspicious link in it and you should never click on this link.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au


Phishing email - Outlook Web Access User

Staff and Students within the University may have received this email with the subject line...
Outlook Web Access User and the body reads

Dear Email Users,

The best way to read your email from is to use the Outlook Web Access. This is a web interface to Exchange server. We are currently migrating to Microsoft Exchange 2011 (from Exchange 2003/2007); Outlook Express 2003/2007 has apparently been removed from the installation package on our Message Centre. You have access to your inbox, calendar, mail folders, and deleted items with a larger space of megabytes (MB). We are resetting all email to create more space for new email Storage. To ensure that your account information remains accurate, upgrade your account immediately. Please fill appropriately the information below to upgrade to the new Outlook.

User name: (__________________)
Current Password: (__________________)
Reconfirm Current Password: (__________________)

Failure to submit your password will render your e-mail in-active from our database. We are sorry for the inconveniences but please understand that this is a temporary limitation for your protection.

Thank you.
Help Desk
(@) 2011.All Rights Reserved


Phishing email - New Alert Account - Commonwealth Bank

Staff and Students within the University may have received this email with the subject line...
New Alert Account and the body reads

Dear User,
Your Commonwealth Bank online account security is inactive,
but first you have to confirm your registration.
Click here to confirm your registration!

Privacy Department.
Commonwealth Bank of Australia 2011

This email has a link in it which ultimately requests banking details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au


Phishing email - ANZ Bank

Staff and Students within the University may have received this email with the subject line...
ANZ Status Notification and the body of the email reads...

You've exceeded the maximum number of logon attempts allowed.
As a result, we've disabled your online access to protect your confidential financial information. Please click "The below hyperlink" to continue.
Click here to continue
Thank you for using ANZ Internet Banking.
Privacy and Security | Terms and Conditions | Hyperlink Policy | Jobs at ANZ
Australia and New Zealand Banking Group Limited (ANZ) 2011 ABN 11 005 357 522. ANZ's colour blue is a trade mark of ANZ.

This email has a link in it which ultimately requests you to enter your bank account details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au


Phishing email - Western Union Money Transfer hoax email

Staff and Students within the University may have received this email with the subject line...
* Your money transfer has been authorized and is now available for pick up by the receiver *

This email has a link in it which ultimately requests you to enter your bank account details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au


Phishing email with link to fake ATO website

Staff and Students within the University may have received this email with the subject line...
Income Tax Refund Status

This email has a link in it which takes you to a fake Australian Tax Office site where you are requested to enter private details.
You should never click on links in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au


Westpac software download

Staff and Students within the University may have received this email with the subject line...
Westpac Trusteer Rapport security software

This email has an attachment that, when run, attempts to trick you into downloading "security" software to your computer.
You should never download software advertised in a suspicious email.
This is a scam and should be reported to ISTS helpdesk by forwarding to ithelpdesk_spam@unisa.edu.au


Vishing (Voice phishing)

Recently there has been an increase in the occurrences of a scam dubbed "vishing" (voice phishing) whereby a caller poses as a legitimate business representative in an attempt to gain personal and private information from individuals or gain remote access to their computer system.

Phishing or vishing scams come in a variety of forms so please be vigilant when asked by anyone to provide your personal information over the phone or via the Internet. Most established institutions with whom you have an existing relationship will not proactively contact you for personal information.

If you receive an unsolicited email or phone call that requests you to provide sensitive information over the telephone or asks you to visit a specific web site, be careful and do not provide your details. Instead, locate a contact number for the institution that supposedly placed the call (do not use a contact number provided by the caller or rely on caller ID) and then directly call the institution to check whether this was a legitimate request.

More information on vishing is available from the ASIC website http://www.asic.gov.au ... and ACCC information on computer access scams.


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