IT Help Desk - Telephone Services
To contact the University switchboard please dial 9 from an internal phone or
dial 8302 6611. The switchboard hours of
operation are 9:00am - 5.00pm (Central Standard Time) Monday to Friday.
Please contact the IT Help Desk on 25000 to report all telephone issues.
A Telephone Work Request should be downloaded and completed for all installations, relocations, telephone conversions and any other changes to telephone extensions. More information is available on the Telephone Work Request FAQ page.
If you wish to change or update your UniSA telephone directory entry please use the Telephone directory entry webform.
For answers to frequently asked questions on Telephone or IT issues go to AskIT.
The following telephone documentation is also available online;
- Malicious Phone Calls and Bomb Threats Procedure (pdf)
- How to use voicemail
- Phone system menu quick reference guide
- Application form for voicemail
- Record a personal greeting
- How to make a Teleconference Call
- Taking your mobile overseas
- Telephone Work Request
- Mobile Data Plan (UniSA staff access only)
- Mobile Data Plan FAQs
Handset instruction booklets and telephone inserts are available for the following telephones;
- Ericsson DBC3212 [image] and insert
- Ericsson DBC3213 [image] and insert
- Ericsson DBC4222 [image] and insert
- Ericsson DBC2561 [image]
- Gemini IQ330 [image]
- Gemini IQ331 [image]
- Gemini IQ333 [image]
- Gemini IQ335 [image]
- Soundesign
- Telstra T400
- IQTEL 80