IT Help Desk - Telephone Services
To contact the University switchboard please dial 9 from an internal phone or
dial 8302 6611. The switchboard hours of
operation are 9:00am - 5.00pm (Central Standard Time) Monday to Friday.
Please contact the IT Help Desk on 25000 from an internal phone or dial 8302 5000 from an external phone to report all telephone issues. The IT Help Desk hours of operation are 8:00am - 9:00pm (Central Standard Time) Monday to Friday and 1:00 pm - 5:00 pm Saturday and Sunday
A Telephone Work Request should be downloaded and completed for all installations, relocations, telephone conversions and any other changes to telephone extensions. More information is available on the Telephone Work Request FAQ page.
If you wish to change or update your UniSA telephone directory entry please use the Telephone directory entry webform.
For answers to frequently asked questions on Telephone or IT issues go to AskIT.
The following telephone documentation is also available online;
- Malicious Phone Calls and Bomb Threats Procedure (pdf)
- How to use voicemail (pdf)
- How to use the new NEC phones
- Application form for voicemail
- How to make a Teleconference Call
- Taking your mobile overseas
- Telephone Work Request
- Mobile Data Plan (UniSA staff access only)
- Mobile Data Plan FAQs
Handset instruction booklets and telephone inserts are available for the following telephones;