Frequently Asked Questions (General)
Corporate Email Environment Upgrade Information (Exchange 2003-2007)
Accessing Email
- How do I access UniSA email via IMAP?
- How do I setup my Outlook Client?
- How do I setup Outlook Anywhere?
- How do I connect a mobile device to the UniSA email system?
Using Email client (Outlook)
- I now have Outlook 2010 - what are the differences.
- How do I send email to a University of South Australia student or staff member?
- How do I send email to someone outside of the university?
- How do I send email to more than one recipient?
- In Outlook, how do I send a message as another person?
- How do I undelete or restore an email that I have deleted?
- I wish to send an email, but want any replies to the email sent to someone else
- How do I request a read receipt?
- How can I set Outlook to open emails as plain text?
- How do I configure an Out of Office Message, or do you have any examples of recommended Out of Office messages?
- How do I archive my emails using the Outlook Client?
- Why is the heading information missing when I print emails from Outlook now that Internet Explorer 7 is installed?
- How do I Modify Membership of a GAL Distribution List which I am the Owner?
- How can I check the size of my Outlook folders?
- How do I add my personal contacts to the Outlook address book?
- How do I subscribe to RSS feeds in Outlook 2007?
- In Outlook 2007, how do I assign access to a folder so that they can be accessed by someone else?
- In Outlook 2010, how do I assign access to a folder so that they can be accessed by someone else?
- I would like to access another staff member's mailbox whilst they are on leave.
- I cannot find an address in the Outlook Address Book.
- In Outlook, how can I add another persons Mailbox to my Folder List?
- I receive a dialogue box that says "Allow this website to configure <email address> server settings?"
- How to confirm that your Mailbox has moved to Exchange 2007.
- How can I add public holidays to my Outlook Calendar?
- What can I do about SPAM emails?
- How do I Set up a new Profile in Outlook for another mailbox?
- In Outlook, how do I send a message as another person?
- How do I delete remembered email addresses from Outlook?
Managing Email Use
- Can I have the mailbox limit increased?
- What restrictions are there on email size and number of recipients?
- What attachments are not permitted on incoming email?
- If my Email account is above the limit how do I reduce its size?
- Do I really need to send an email?
- How do I control my Inbox?
- How can I check my mailbox size using myUniSA?
SPAM/Quarantined Emails
- Is my incoming email being scanned for viruses?
- How do I stop nuisance email?
- How do I request to have a quarantined attachment released?
- What can I do about SPAM email?
- My UniSA email is being incorrectly delivered to the Junk Mail folder in Outlook. How can I stop this?
Email Addresses
Check Mailbox Usage
Who do I contact if an email to a school or division bounces back?