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Frequently Asked Questions for International Students

This information is designed for Prospective International Students and should be only used as a guide.  If your questions are not answered here, please contact the International Office or visit
Campus Central FAQ (opens in new window).

International student searching for information

How do I apply for a program at University of South Australia (UniSA)?
Am I an International Applicant?
I am studying at another institution and would like to apply to study at UniSA.
What are the English requirements for UniSA?
What are the Academic requirements for UniSA?
What documents do I need to provide with my application?
Who can certify my documents?
I would like to apply for credit, how do I apply?
After submitting my application, when will I hear from UniSA?
I want to enquire about the status of my friend’s application?
I have received an offer, how do I accept?
How can I pay the first tuition payment?
Can I pay my fees before meeting the conditions?
Do I need to pay Overseas Student Health Cover (OSHC)?
I have accepted my offer, when will I receive my Confirmation of Enrolment (COE)?
How do I defer my offer?
How do I decline/withdraw my offer?
When can I enrol in my courses (subjects)?
When and where is my orientation?
What if I can’t attend orientation and need approval for late arrival?
How do I receive my student ID card?  
How do I receive my OSHC card?
How do I apply for a refund of my fees?
I have been granted Permanent Residency – What should I do?

 


 

How do I apply for a program at University of South Australia (UniSA)?  

You will need to submit a new application to do this visit Apply Online and register your details. Once you have submitted your application online you will need to send us your supporting documents.

Alternatively you can submit an application through one of the University’s registered overseas representatives.

If you are an International student completing the Year 12 SACE or equivalent Australian qualification onshore, or undertaking the SACE in Malaysia or China, you MUST apply through SATAC.

If you are interested in studying a Research Degree at UniSA you will need to contact our Graduate Studies Office by email research.degrees@unisa.edu.au or by phone +61 8 8302 5240

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Am I an International Applicant?  

If you have NOT been granted Australian or New Zealand Citizenship or Permanent Residency status for Australia, you are classified as an international applicant.    
If you are on a Temporary Resident Visa you will need to apply as an international applicant.  You will be required to pay international tuition fees, you will not be required to pay for Overseas Student Health Cover (OSHC) and you can also study full time, part time or externally.

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I am studying at another institution and would like to apply to study at UniSA.  

You will need to submit a new application.  If you have been studying at your current institution for less than six calendar months you may require a letter of release.

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What are the English requirements for UniSA?  

The English language requirement varies depending on the program you choose.

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What are the Academic requirements for UniSA?  

The Academic requirement varies depending on the program you choose and is formally assessed once the International Office has received your application and supporting documents. For more information about your programs of interest please visit our Program Information Search website and search for your program and year.

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What documents do I need to provide with my application?  

You will need to provide original or original certified true copies of the following documents:
Passport
Academic Transcripts
Graduation Certificate
English Language Test Result (eg. IELTS, TOEFL, CELUSA, etc)
Syllabus (if you are applying for credit)
Additional Documents (please visit for any additional documents that are required for your program).

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Who can certify my documents?  

Your documents can be certified by a registered UniSA Agent, a person of authority in your home country (eg. the consulate, lawyer, a police officer, etc.) or a Justice of the Peace (only available in Australia)  

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 I would like to apply for credit, how do I apply?  

You will need to indicate on your application form that you would like to be assessed for credit and provide a course detailed syllabus with your application.  

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After submitting my application, when will I hear from UniSA?  

Once we have received your supporting documents, an email will be sent to you confirming your application number and providing the link to check your application status online.  The assessment process can take between 4 – 6 weeks and you will receive an email once an outcome is reached.

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I want to enquire about the status of my friend’s application?  

The International Office requires an email (international.students@unisa.edu.au) from the applicant authorizing you to act on their behalf.  Once we have received this email you are able to ask about the status of your friend’s application.

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 I have received an offer, how do I accept?  

If you have a conditional offer letter you will need to meet your condition/s before you can accept your UniSA Offer. We would advise that you do not send any money to the University before you have met your condition/s. If you have an unconditional offer letter you will need to forward the following to the International Office:
Signed Acceptance and Payment Form (section three of your offer package)
A copy of the personal details page of your passport
Payment of your fees (tuition and Overseas Student Health Cover)

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How can I pay the first tuition payment?  

UniSA provides four payment options. Please note that UniSA cannot accept cash, personal cheques or money orders  

Option 1 
Payment by Credit Card

To pay by credit card you will need your application number and password. You can request your password by emailing: international.students@unisa.edu.au. Please remember to include your full name and your application number in your request.   If you have your details, please go to https://www.applications.unisa.edu.au/applyonline/student/ login and select 'Pay Now'.  

Option 2 
Bank Draft

Bank Drafts need to be made payable to the “University of South Australia”.  

Option 3 
Telegraphic Transfer (TT)
This payment method is not recommended if urgent visa documentation is required.
The University’s bank details for deposit of TT:   
Account Name : Uni of SA General A/C
Account Number : 516545570                                                                         
Bank: National Bank
BSB Number : 085 - 005                                                                         
SWIFT Number : NATAAU3305A  

Please note that you must include your applicant number and your name on the TT and forward a receipt to the International Office along with your acceptance documents.  

Option 4 
Direct Debit
This option is only available in person at UniSA International, Level 1, 101 Currie Street Adelaide.

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Can I pay my fees before meeting the conditions?  

We advise that you do not make payment until you have met your condition/s, as per the Guidelines on Payment of Fees for International Students. You will not receive a 100% refund if you do not meet your condition.

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Do I need to pay Overseas Student Health Cover (OSHC)?  

It is a requirement of the Department of Immigration and UniSA’s policy for students to have Overseas Student Health Cover (OSHC) for the full duration of their program. If you have current OSHC you will need to provide proof of this cover (such as a copy of your card) and it must be for the full duration of your program.   If you are a Temporary Resident of Australia you are not required to make payment for OSHC or provide proof of any cover as you should already have your own cover.   Swedish students are exempted from this requirement if they are eligible for study assistance from the Swedish National Board of Student Aid (CSN) and have applied for health insurance cover through one of the affiliated companies.   Norwegian students are exempted from this requirement if they have health insurance coverage under the Norwegian National Insurance Service.  

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I have accepted my offer, when will I receive my Confirmation of Enrolment (COE)?  

Once UniSA International has received all the required acceptance documents (as outlined in your letter of offer) and the required payment you will receive your Confirmation of Enrolment (COE) via email within four working days.  

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How do I defer my offer?  

If you have a current offer with UniSA and wish to defer to a later intake, you will need to notify the International Office, please send an email to: international.students@unisa.edu.au.  

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How do I decline/withdraw my offer?  

If you no longer wish to have an application with UniSA, please send an email to: international.students@unisa.edu.au notifying us to withdraw your application.   If you have an offer with UniSA and do not wish to accept, please send an email to: international.students@unisa.edu.au notifying us to decline your offer.  

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When can I enrol in my courses (subjects)?  

Once you have received your enrolment email, prior to the commencement of the study period.  You will be able to enrol online via the New Students website

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When and where is my orientation?  

Details about Orientation can be found on the Orientation website.

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What if I can’t attend orientation and need approval for late arrival?  

We strongly advise that you attend orientation as there is very important information delivered during these sessions.  If you cannot arrive for orientation please contact UniSA International for late arrival permission, please email: international.students@unisa.edu.au.  

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How do I receive my student ID card?  

You will receive your student ID card once you have enrolled in your courses (subjects) from Campus Central at your home campus.  

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How do I receive my OSHC card?  

As a new student, you will have paid for your OSHC as part of the acceptance of your offer of admission to UniSA. You will receive an email from OSHC Worldcare, the University's preferred provider, with instructions on how to go online and order your OSHC card. If you have arranged your OSHC with another insurance provider, you must contact your provider directly for information regarding your membership.    

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How do I apply for a refund of my fees?  

If you are withdrawing from your program and wish to go home you will need to complete a Refund Request form. You will need to submit this form to the International Office (details provided within the Refund Request form) with the supporting documents as stated on the Refund Request Form along with a copy of your flight details home.  The International Office can only process refund requests before the Census date of your commencing study period.  If this date has passed, you will need to contact Campus Central at your home campus.  

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I have been granted Permanent Residency – What should I do?  

If you are a new student you will need to apply for your UniSA program through the South Australian Tertiary Admission Centre (SATAC).  If you require any further information on application processes or programs please contact one of our Marketing Officers at Future Student Enquiries.   If you are currently enrolled at UniSA, you will need to submit your Permanent Residency documents to Campus Central at your home campus.

 

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