Terminology
Common terminology, including word construction and capitalisation must be used for all Software Help resources. This will ensure a professional appearance and uniform instructional style. The following list contains common software and Internet terms that are likely to be used for writing Software Help resources.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
alternative text
alert box
B
bookmark
C
CD-ROM
chat room
check box
course
copy standard
corporate web training
custom style sheet
D
database
double-click
download
drop down menu
E
F
G
H
HTML
hyperlink (also, link)
I
Internet (also, the Net)
intranet
J
K
keyword
keyboard
KB (kilobyte)
L
left-click
log on
logging on
log in
logging in
M
multimedia
MB (megabyte)
menu bar
N
NB (please note)
network place
O
online
offline
on screen
Online Adviser
operating system (also, OS)
P
password
password-protected
PDF (Portable Document Format)
pop up menu
PPT (Microsoft PowerPoint program)
PPS (Microsoft PowerPoint show)
print style sheet
publishing tool
Q
R
read-only
right-click
RTF (Rich Text Format)
S
setup
screen style sheet
T
text box
tool bar
U
user name
upload
URL
V
W
Web
webpage
website
World Wide Web (also, the Web)
X
Y
Z