Abstracts and Biographies:
Workplace
Workplace Conflict Resolution - Issues and Dilemmas
for Practitioners
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Sandy Policansky
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| This presentation will raise issues and dilemmas faced by
mediators when attempting to resolve disputes in a work place setting. The key issues
are:
- the importance of establishing the framework of processes and ground rules before
mediation can commence
- the relationship between the mediator and the organisation including feedback
- the dilemma of how far the mediator can push the parties in order to reach a resolution
Examples will be used to illustrate these issues. |
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| Sandy Policansky works with CRS
Australia, in Adelaide. She has extensive experience in the provision of
injury management services in the private and public sector and over 20 years experience
working in the health services. This has included management positions. She is a social
worker who has post graduate qualifications in conflict resolution and is an accredited
arbitrator and mediator. She works in the field of vocational rehabilitation case
management and is a Workcover provider, dealing with return to work services, occupational
stress and resolving conflicts within the workplace. Sandy is a senior rehabilitation
consultant in the mental health services team and co-ordinates all employee assistance
services to a number of organisations. |
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This conference is sponsored by the World Mediation Forum,
the University of South Australia, and the Hawke Institute.
Related sites: Ausdispute | Conflict Management Research Group | AAPAE Conference
 Disclaimer | Copyright (c) 2001 University of South Australia
Updated 03 May 2004 |
