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Abstracts and Biographies:
Family/child


ADR in the Care and Protection context - The NSW DOCS model

Cheryl Abram

The provision of alternative dispute resolution (ADR) in a care and protection context is an initiative introduced in New South Wales with the proclamation of the Children and Young Persons (Care and Protection) Act, 1998 (the Act).

The presentation included discussion on the NSW Department of Community Services’ (DoCS) model and some of the challenges experienced as the welfare statutory authority in providing ADR by staff to our clients. Challenges discussed included providing cohesive services to a diverse client group across a large geographic area. Often, in addition to the care and protection concerns of the child or young person, there can be the presence of domestic violence, mental health issues and substance abuse and different service delivery models.

Cheryl Abram is a trained mediator and is currently coordinating the NSW Department of Community Services 'Alternative Dispute Resolution Program' - a project associated with the recently proclaimed NSW care and protection legislation. Cheryl has worked for a number of NSW government agencies including the Department of Juvenile Justice, Department for Women and the NSW Community Services Commission. Cheryl is committed to working in participation with her colleagues and the children and families where there is intervention by DoCS and strongly believes that mediation is an incredible tool to facilitate and secure more positive outcomes for families and DoCS.

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This conference is sponsored by the World Mediation Forum, the University of South Australia, and the Hawke Institute.
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Updated 03 May 2004