2017 Research Symposium of the CAUTHE SIG in tourism, hospitality and events

21 April 2017
9.00am - 5.00pm
UniSA, City West Campus

Purpose and theme

 The CAUTHE Special Interest Group (SIG) in Information & Communication Technologies (ICT) hosted its 2017 Research Symposium on 21 April 2017 at University of South Australia. 

The purpose of the 2017 Research Symposium is to bring researchers together to network, discuss and form collaborations for conducting and advancing research in the field of ICT and tourism, hospitality and events. To facilitate and boost research dialogues and collaborations, the 2017 Research Symposium is connected with four special issues in top academic journals. Participants made a short presentation (5-10 minutes) to their peers about a research idea so that they can receive feedback and identify collaborators for completing their research project. Participants were also encouraged to submit their completed research study on a range of special issues.

Presentations from Journal Editors

Prof. Rod Brodie: Marketing Theory”

Prof. Johan Bruwer: International Journal of Wine Business Research”

Prof. Rebekah Russell-Bennett: “Journal of Services Marketing”

Prof. Marianna Sigala: “Journal of Service Theory & Practice” and “Journal of Hospitality & Tourism Management”

Presentations from Keynote Speakers

Prof. Rebekah Russell-Bennett, Queensland University of Technology, Australia "Gamification and Services Marketing: Trends and Applications”

Prof. Rod Brodie, University of Auckland, NZ
“Customer and stakeholder engagement in service industries: exploring new research frontiers”

Call for papers for Journal Special Issues

Journal of Hospitality and Tourism Technology: "Big Data and Innovation in Tourism and Hospitality: approaches, techniques and applications."

Journal of Travel Research: "Sharing economy: unravelling disruption, innovation and transformations in travel and tourism."

The Service Industries Journal: "Smart services: theoretical approaches and implications for service providers and customers."

Journal of Business Research: "Value Co-destruction and online deviant behavior in tourism."

Click here for a video recording of the Symposium


View the program here

The 2017 Research Symposium will feature a full-day program including: 

  • Morning sessions where leading academics and journal editors will share their views on the research trends and evolution in the fields of ICT, service management, and tourism, hospitality, events and travel. 
  • Afternoon parallel break-out sessions to allow participants to present and discuss their research ideas with peers and develop their research plans.

View keynote speakers here

Areas of study and research

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