Based on her latest research, world-renowned international researcher Prof Jacqueline Coyle-Shapiro will discuss the difference between formal contracts and informal psychological contracts. Join us to learn the answers to these important questions in the changing world of work: How are psychological contracts formed? Why are they so important? How do they influence employees’ satisfaction, well-being, and effectiveness? What happens when psychological contracts are breached?
Prof Coyle-Shapiro is a Professor of Organisational Behaviour at the London School of Economics. She is a member of CWeX, the Innovation Co-Creation Lab and the Radical Innovation, Team Processes and Leadership Project. For more than 20 years, Professor Coyle-Shapiro has presented and conducted research around the world on justice in organisations, psychological contracts, citizenship behaviour, and organisational change.
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